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What happens automatically on DX

Knowledge base · 12 Nov 2026

DX handles routine steps on its own, so that buyers, sellers and forwarders can deal directly and staff only step in where judgement is needed. Every hour the platform: - expires RFQs and quotes that have passed their dates; - reminds suppliers when a priority RFQ is due within a day; - sends RFQs to Drixem Group companies when no supplier has quoted in time and the buyer asked for it; - pauses listings whose price validity date has passed; - ends memberships at their expiry date and sends registration renewal reminders; - closes answered enquiries that have been quiet for 14 days. People still decide what needs judgement: approving new accounts, checking bank transfer slips, and answering enquiries.
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