Why both sides must be verified

In palm oil trade, most losses do not come from price movements. They come from dealing with someone who is not who they claim to be. It happens on every side of a trade. Buyers who are deceived A common case is the "seller" with no licence and no facility: a broker, or simply a website, that takes a deposit for cargo it never owned. The documents look convincing, the price is slightly below the market, and the buyer discovers the truth only when no vessel is nominated. Payments to forwarders who never ship In another pattern, a buyer or seller pays a so-called forwarder for containers or freight. The booking confirmation is forged, the container never moves and the company cannot be reached. Sellers who are deceived Sellers lose too, especially on custom orders. A factory prints labels, buys packaging and packs oil to a buyer's own specification. The buyer then delays, renegotiates or disappears, and the seller is left with stock that cannot be sold to anyone else. Why one-sided checks are not enough If only sellers are checked, sellers still carry the risk of a false buyer. If only buyers are checked, buyers still carry the risk of a false seller. And if the logistics company is unknown, both carry the risk between the factory gate and the port. A trade is only as safe as its least-known party. What DX does - Sellers upload company registration, MPOB or equivalent licence, export licence, certificates and proof of capacity. - Sellers and forwarders must hold delivery-guarantee insurance with EXIM Bank or another approved insurer, per shipment or as an annual corporate policy. - Buyers upload company registration, import licence, a bank comfort letter or proof of funds, and a tax number. - Forwarders upload their forwarding or customs licence. - Agents are verified too, and are paid by DX, never out of your price. - Payments move bank to bank, and every step is recorded in the deal room. What you should still do Verification reduces risk; it does not replace your own judgement. Read the certificates on the listing, use independent inspection before loading, keep all communication and payments inside the deal room, and never pay into a personal account. This article is general information, not legal advice.